Questions from the rig floor, and the office.

Only the NRG-Drill Transmitter, a small Windows app, on a PC in the cabin that can reach the rig’s database or WITS feed. It connects out over HTTPS; there are no inbound ports to open and no VPN.

The Transmitter keeps reading and stores the rows in a local buffer, tagged with their well. When the link comes back it sends them oldest first, so the chart in town fills in exactly as it happened. Only rows the server actually rejects count as failed.

Ancer rig databases, WITS Level 0 (as a TCP server or client, or over a serial port), and custom SQL: a query, a view or a stored procedure read with a time cursor. Each source is kept as its own dataset; you can switch between them on a well.

Yes. WITS item codes are mapped to the same channel names Ancer uses (0113 → ROP, for example), so a dashboard built on one source shows the other. Your admins can adjust the mapping per facility.

The cabin chooses its current well in the Transmitter. The server keeps the history, so each well keeps the data it received from every cabin that worked on it.

The Transmitter reads new rows every few seconds, and each reading is pushed to every open screen on the well as soon as it’s stored. In practice the delay is a few seconds, depending mostly on the rig’s link.

On the server, as data arrives, not in someone’s browser. That means an alarm still trips when nobody has the dashboard open, and an organisation alarm acknowledged on one screen is silenced on all of them. Today alarms sound and show in the app and on wall displays; email and SMS alerts are on the roadmap.

Yes. Scroll back on any chart for up to 48 hours, click a moment to pin every widget to that time, and read the alarm log. For longer ranges, export CSV or LAS 2.0 for up to 31 days at a time.

Yes. It runs in any modern browser, and on narrow screens the dashboard stacks its panes so each widget stays readable.

You do. We process it on your behalf to provide the service. You can export it at any time, and on request at the end of your contract we delete it, as set out in our Data Processing Addendum.

Each organisation has its own database schema, and every request is scoped to the signed-in organisation. Within an organisation, people only see the wells they have been granted.

For the retention period in your licence. Older data is removed a whole month at a time. Export what you need to keep before it reaches the end of the retention period.

Each organisation has its own licence, sized by the number of users, wells and cabins, how long data is kept, and the features you need. Wall displays don’t count as users. We quote in US dollars or naira. Tell us about your operation and we’ll send a quote.

Yes. We offer trial licences so you can connect a cabin and use the product on a live well before you commit.

Your rig data keeps being stored. The app warns your users during a grace period, and sign-in is only blocked after the grace period ends. Nobody is cut off in the middle of a session without warning.